Bill Payment Support

For Bill Payment Support please determine the nature of your inquiry and direct your question or issue to the appropriate area:

For any questions or issues regarding payment processing please contact Check Free at 1-877-370-1783 or send us your Payment Inquiry by clicking here.

    Examples of payment issues:
  • Proof of payment. If a merchant requires verification that a payment has been made.
  • Stop payment requests.
  • Any transaction that returns a confirmation indicating an unsuccessful status.

Questions or issues regarding technical use of Bill Payment or your account:

Contact us at 915-778-9221 during regular business hours.

    Examples of technical issues:
  • Questions on how to use the Bill Payment system.
  • Questions about Bill Payment terms and conditions such as service fee.
  • Questions on how to close your Bill Payment account.